Privacy policy

Pupper Supply runs this store with a simple rule: we collect only what we need to take, deliver, and support your order, and we never sell your personal information. This page explains what we collect, why, and the choices you have.

Who is responsible for your information
Pupper Supply, operated by Apexcalls LLC, 1400 Forum Blvd, Columbia, MO 65203, United States. For anything in this policy, contact us at info@puppersupply.com.

What we collect
- Order details: your name, shipping and billing address, email address, and phone number if you give one, together with what you bought. Payment is processed by our payment providers; we receive confirmation of payment, never your full card number.
- Messages you send us: emails, contact-form messages, and reviews you choose to post.
- Technical basics: when you browse the store, our platform records standard information such as your device, browser, and the pages you viewed, using cookies and similar tools needed to run the cart, remember your preferences, and understand which products people enjoy.

How we use it
We use your information to process and deliver orders, take payment, send order and shipping updates, answer your questions, prevent fraud, and improve the store. If you join our mailing list, we also send recipes, tips, and offers — and every such email includes a one-click way to stop receiving them.

Who we share it with
Only the services that make the store work: Shopify (our store platform), payment processors, and delivery carriers receive the details they need for their part of your order. We may disclose information if the law requires it. We do not sell or rent your personal information to anyone.

Cookies
The store uses essential cookies to function (for example, keeping items in your cart) and, where enabled, analytics cookies to count visits. You can block cookies in your browser; the store will still work, though some conveniences may not.

How long we keep it, and your rights
We keep order records for as long as needed for accounting, legal, and support purposes. Depending on where you live, you may have the right to ask for a copy of your information, correct it, or have it deleted. Write to info@puppersupply.com and we will handle your request promptly.

Children and changes
This store is intended for adults buying for their pets; we do not knowingly collect information from children under 13. If we update this policy, the new version will appear on this page with a fresh date.

Privacy questions: info@puppersupply.com